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Chapter 1 - How the Mail Service Transports Messages

Introduction

Components of a Mail Service

Transporting Messages Using Multi-Threaded Processing

Using Mail Queues for Multi-Threaded Processing

Accept Queue

Send Queue

Resolve Queues

Transfer Queues

Examples of Multi-Threaded Processing

Example 1 - Sending a Message to a Local User and a Remote User

Example 2 - Sending a Message to a User and a List

Compressing Messages

Checkpointing Messages

Logging Transport Statistics

Chapter 2 - Managing the Mail Service

Introduction

Adding a Mail Service to the Network

To Add and Start a Mail Service Using StreetTalk Explorer

To Add and Start a Mail Service Using MSERVICE

Configuring the Mail Service

Janitor Start Time

Specifying Expiration Times for Messages

Specifying the Number of Buffers Used When Accessing the Message Store Database

Monitoring Mail Service Disk Usage

Monitoring Disk Space Usage by Mailbox

Configuring Message Transfer Agent (MTA) Queue Processing

Specifying Restrictions on Using Wildcards

Enabling Sending to Unlimited Recipients Lists

Enabling the REM Address Cache

Specifying How Long Alias Entries Remain in Cache

Rebuilding the Folder Database

Rebuilding the Envelope Database

Limiting the Size of Messages Sent at Peak Hours

To Define or Edit Attributes Using StreetTalk Explorer

To Define or Edit Mail Service Attributes Using MATTR

Maintaining the Mail Service

Starting or Stopping a Mail Service

Displaying Mail Service Status

Changing the Mail Service Description

Displaying Mail Service Users

Managing the Mail Service Mailbox

Making a Mail Service Available to Users

To Establish a User Profile Using StreetTalk Explorer

To Establish a User Profile Using MUSER

Redirecting Mail

Generating a Disk Usage Report

To Generate a Disk Usage Report Using StreetTalk Explorer

To Generate a Disk Usage Report Using MMAIL

To Generate a Disk Usage Report Using MSERVICE

Report Contents

Running Mail Using the PC Dial-in Option

To Create the Diskette for the Remote Workstation

Editing the User Profile

Running the Mail Application

Chapter 3 - Maintaining User Mailboxes

Introduction

Defining User Mailbox Settings

To Change the User Mailbox Settings Using StreetTalk Explorer

To Change the User Mailbox Settings Using MUSER

Enabling and Disabling Mail Delivery

Changing the Message Limit

Managing the Use of Wildcards in Address Fields

Managing Message Priority

Managing User Mailboxes

To Manage a User Mailbox Using StreetTalk Explorer

To Manage a User Mailbox Using MMAIL

To Manage a User Mailbox Using MSERVICE

Browsing a Message Envelope

Deleting a Mail Message

Moving a Mailbox to Another Server

Emptying a User Mailbox

Renaming a Mailbox

Hierarchical Folders

Parent and Child Folders

Folder Names

Creating a Folder

Moving a Mailbox Containing Hierarchical Folders

Deleting Hierarchical Folders and Backward Compatibility

Defining Indices for User Mailboxes

Chapter 4 - Mail Addressing

Introduction

Address Resolution

Simple Addresses

How the Transfer Agent Resolves an Address

REMA Addresses

Formatting REMA Addresses

Simplifying the Use of REMA Addresses

Mapping a StreetTalk Username to a REMA Address

Using an STDA Inclusion Parameter

Routing Mail to Remote Intelligent Messaging Servers

When to Use Forced Message Routing

Guaranteeing Delivery

Routing Messages Through a Specific Path

Reducing the Cost of Transferring Messages

Routing Mail Recommendations

Formatting Forced Routing Addresses

Managing the Use of Forced Routing Addresses

Examples of the Forced Mail Routing Feature

Example 1 - Temporary Links

Example 2 - Permanent Links

Example 3 - Multiple Users Over a WAN

Routing Mail on Restricted Access Servers

Examples of Forced Message Routing to Restricted Access Servers

Example 1 - Single-Link Configuration

Example 2 - Two Restricted Links and a LAN

Appendix A - Troubleshooting a Mail Service

Introduction

Message Not Moving Out of a Resolve Queue

Message Not Moving Out of a Transfer Queue

Message Staying Active in a Resolve Queue

Message Staying Active in a Transfer Queue